This is a guest post by Amanda Green.
In the days of the internet and social media, word of mouth advertising has altered a bit. This doesn’t mean it is dead just because it has changed shapes. In fact the opposite is true. Personally, I think it is stronger than ever. There aren’t any statistics to prove this, or at least I haven’t found any. But I am one to pay attention to marketing and the strategies that businesses take and the success each approach offers.
Think about your Facebook or Twitter feeds. How many times do you come across a post that shares a deal or a new item that was recently purchased? Well, my friend, that is word of mouth. Better yet, how often do you see one of your “friends or followers” ranting about a product that just irked them when they tried it? I see it at least a few times a day and between work and play, I don’t spend as much time on social media as most.
Just a few weeks ago I updated my profile picture on Facebook. This new picture wound up with 117 likes and 70 plus comments. I was impressed, thought I must have really looked good. But the truth is that picture was taken by an aspiring photographer. She is a good friend and needs to build her online portfolio. Always one to help I sat through the awkward session and let her snap away.
Through my picture she gained recognition and booked a wedding and a few pregnancy sessions from people that would have never known about her otherwise. This too is a type of word of mouth advertising in our current world.
Giving away free gifts is another twist on word of mouth. No it’s not simply saying, “I love such and such company and I think you should love them too.” But if you are forcing people to share information essentially it falls into the same category.
Another story that comes to mind happened a few months back when I was looking into renting new office space. I was given a pen by a lady who worked in one of the buildings. I love pens. It is maybe somewhat of an obsession. As a writer, I soak in the moments I get to take it back to my roots and put pen to paper. So for me this was the perfect way for me to not only remember them but to talk about them to my friends later.
Today I am working in that space, and while the pen isn’t the sole reason for that… it was definitely a selling point. They made me remember them and now I have an item that I use regularly and has been the start of many conversations.
If you don’t have branded office items that will start random conversations you may want to change that. InkHead is where we purchased our customized pens, apparel, and electronic accessories and they had everything we wanted plus some. All of which came without breaking the bank.
Marketing comes in many forms, but without doing the little things that cause people to talk about you randomly, you will not find the amount of success you are really looking for. Even bad publicity is still publicity. While you are always aiming for positive feedback, just be thankful when people are talking about you.